Our contact details
Name: The Flight Sim Experience
Address: City Airport and Heliport, Liverpool Road, Manchester, M30 7SA
Phone Number: +44 (0) 161 3271911
What type of information we have
We currently collect and process the following information:
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We also receive personal information indirectly, from the following sources in the following scenarios:
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us
What we do with the information we have
We use the information that you have given us in one or more of the following ways in order:
How we store your information
Your information is securely stored electronically.
We keep your personal details throughout the duration of the booking process and for a short time after attending your experience. We will then dispose of your information by deleting your data.
You will be kept on the email mailing list until you decide to unsubscribe and then your full details will be deleted.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
The Flight Sim Experience
Last updated 2nd September 2020
Organisation Means The Flight Sim Experience (FSE). GDPR Means General Data Protection Regulation. Responsible Person Means Andy Stringfellow. Register of Systems Means a register of all systems or contexts in which personal data is processed by the organisation.
1. Data protection principles
The Flight Sim Experience is committed to processing data in accordance with its responsibilities under the GDPR.
Article 5 of the GDPR requires that personal data shall be:
2. General provisions
3. Lawful, fair and transparent processing
4. Lawful purposes
5. Data minimisation
7. Archiving / removal
In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, FSE shall promptly assess the risk to people’s rights and freedoms and if appropriate report this breach to the ICO (more information on the ICO website).
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